ABOUT OUR LUXURY POCONOS RESORT

The Lodge at Woodloch is dedicated to the health and safety of our guests and staff. We are following best practice guidelines and hospitality service protocols issued by the CDC, World Health Organization (WHO), OSHA and local and national government advisors.  Along with safety and cleanliness, we promise to continue to provide our genuine warmth and very special brand of hospitality to each and every guest experience.

• While masking is not required, we are in the business of hospitality. If you would feel more comfortable with any of our team members wearing a mask, please make this request and we’ll be more than happy to accommodate. 
• Stringent housekeeping procedures for cleanliness and sanitization (including EPA-approved disinfectant) that meet and exceed industry best practices and standards have been instituted.
• We have upgraded our air filtration system to add bipolar ionization as an additional safety measure for our guests and team members.  The new system filters out particles, pathogens, and VOC’s to compliment our already strict cleaning and sanitizing procedures.
• We will continue frequent deep cleaning of common areas and frequent touchpoints such as: handles, faucets, trash-receptacle touchpoints, light fixtures, remote controls, elevators, buttons, keypads, luggage carts, and counters.
• Additional hand sanitizing stations have been placed in common areas throughout the property.
• The Lodge at Woodloch’s Safety Services team, who are all trained in advanced first aid and are available 24 hours per day, 7 days per week, are up-to-date on the latest developments on COVID-19 as reported by local, state, and federal agencies.

The Lodge at Woodloch would like you to rest-assured that your travel plans, health, and well-being is of our highest concern.  Our Cancellation Policy, listed below, allows you to adjust your plans in as little as 3-13 days prior to your arrival. 

The Lodge at Woodloch knows that calendars and travel planning can be stressful.  A two-night advance deposit is required to secure your room reservation. Deposits are applied to the last two nights of your confirmed room reservation. For your convenience, your deposit is fully refundable, minus a $25 processing fee (per deposit) if cancellation is received more than 14 days prior to arrival. If for any reason, your travel plans need to change after the 14 day window, the following arrangements have been made:  For cancellations 3-13 days prior to your scheduled arrival date, your advanced deposit will be kept on file and may be applied toward a future stay within one year of your cancelled reservation.  For cancellations made within 48 hours of your arrival, half of your advanced deposit will be forfeited and the other half will be held for use within one year of your cancelled reservation.  In the event of early checkouts, your deposit is applied to any cancelled night(s), and in the event of a “no show” your deposit will be forfeited.  Special promotions and offers may have different cancellation policies. 

While check-in is 4:00 p.m., guests may arrive earlier to take advantage of all spa and resort facilities, treatments, and classes. Check-out is promptly at 11:00 a.m. in order to ensure that our rooms are ready for our next guests' arrivals. We would be happy to hold your luggage, should you wish to stay in the spa beyond 11 a.m. on your check out day.

The Lodge at Woodloch Dining Hours:

Breakfast - 7:00 a.m. - 9:30 a.m.

Lunch - 11:30 a.m. - 2:00 p.m.

Dinner - 5:30 p.m. - 8:30 p.m. (Advanced reservations are required for dinner.)

To make a dinner reservation, please call our Hostess at 570.685.8586. 

Included in our package price are three consecutive meals per night of stay. If you begin with lunch on your day of arrival, you would end with breakfast on your day of departure. If you begin with dinner on your day of arrival, you would end with lunch on your day of departure. An additional lunch may also be purchased on your day of departure, if desired. Please note that if you choose to join us for our Harvest Lunch or Garden Dinner, these are considered part of your three consecutive meals per night of stay. Additional fees do apply for our Harvest Lunches and Garden Dinners.

Please call our front desk to assist you with dining reservations at 570.685.8000 option 2, option 1. You may also make your dining reservations with the Spa Concierge when you make your spa appointments. The Spa Concierge can be reached by dialing 570.685.8000 option 2, option 2. 

We recommend that our guests dress in resort casual for dinner (no bathrobes, hats, or workout gear during dinner hours).  Guests can dress in resort casual for breakfast and lunch but are also welcome to wear spa robes or spa/fitness attire.  

At times, GPS devices may not always take the most direct route. It is advised to have our written driving directions close at hand should you need them. For direct GPS coordinates, you may use: 41 degrees, 30.226 minutes, North by 75 degrees, 06.007 minutes West.  For more detailed information please call our reservations department at 570.685.8000 option 2, option 1. 

The required age of guests at The Lodge at Woodloch is 16 years and older.  Please note that guests aged 16 – 18 may require proof of birthdate.

We do not accommodate pets, however, we do accommodate service animals as outlined through the ADA.

You may stop by our Gatehouse Welcome Center to request a tour of The Lodge at Woodloch. We are happy to accommodate all tour requests between the hours of 9:00 a.m. - 5:00 p.m.

There is a two-night minimum stay on weekends and holidays.

While summer and fall are popular times to visit the mountains in Pennsylvania, many of our guests visit us during multiple seasons throughout the year. We offer a plethora of activities year-round, both indoor and out, including hiking and snowshoeing in the winter, and golf, kayaking, hiking, and biking in spring, summer, and fall.

All rooms are newly refreshed and include a private veranda overlooking either our rock garden waterfall or our private wooded lake, double granite vanities, private water closet, oversized marble shower, signature rosemary mint bath and shower amenities, 55" Smart TV, complimentary high speed WiFi connection, Smartphone USB port, plush spa robes and slippers, refrigerator, in-room safe, hair dryer, iron and ironing board. Luxurious triple sheeting and plush bath towels await. Walking sticks and umbrellas are available for guest use on the 500+ acres of woodland surroundings. Bathtubs and separate showers are available in our Junior Deluxe Accommodations and our One Bedroom Suite.

Both leisure and corporate groups may choose to buy out The Lodge at Woodloch for special events. Please inquire with our Group Sales Office at 570.685.8000 for more information.

We recommend that spa appointments are made well in advance of your stay. Appointments may be made by calling the Spa Concierge at 570.685.8000 option 2, option 2.

Committed to providing a healthy and relaxing experience for all guests, The Lodge at Woodloch is a smoke-free environment.  Please refrain from smoking of any kind (tobacco, cigarettes, cigars, vaping, and marijuana -including medical), this also includes no incense, sage, Palo Santo stick, or candle burning. If smoke of any kind is detected in your room or on your veranda, a cleaning fee of $500 will be charged to your guest account. We appreciate your cooperation.

There is a designated smoking cottage located on the left upon exiting the front of the building.

Thank you for your efforts in connecting with nature by disconnecting from electronic devices, ensuring a quiet sanctuary for all. All digital devices must be placed on silent or vibrate throughout your stay. Although silent use of your digital device is permitted, watching videos or listening to music
without earbuds is prohibited. Speaking on your mobile device is permitted only in guest rooms, the front entrance vestibule, or the benches in the front of building. We are flattered when you take photos and share your memories while your device is on silent. 

Wine, beer, and spirits are served during lunch and dinner hours in our restaurant, TREE. Cocktail service is available in the afternoon and evening in the Library, FireCircle Patio, as well as by room service. To ensure your safety please be conscious of the effects of alcohol when participating in fitness and spa treatment activities. The intake of any alcoholic beverage, before or shortly after any massage or bodywork is not recommended, as the impact of alcohol may be intensified by certain treatments.

In keeping with our desire to provide a fine dining ambiance and atmosphere, we do not permit alcohol to be brought into TREE Restaurant in an open container, Yeti, cooler, or pre-poured in any type of glass or cup.  TREE Restaurant offers an award-winning, highly-acclaimed wine list. Our wine list, as well as our beer and seasonal cocktail menus provide many tempting & creative options that we look forward to sharing with you.  
 
If you have a special bottle of wine that you would like to bring into TREE Restaurant with you, we have a $50 corkage fee.

All gratuities are automatically added to your package rates. Additional tipping is not necessary or expected.

At The Lodge at Woodloch, we realize that wellness is not a phase but a way of life.  We are honored to be on that journey with you.  As a way to recognize your loyalty, we have developed a Guest Recognition program called Lodge Moments to help you continue to awaken your senses and continually rediscover and develop your passions.  The recognition program and benefits are very simple and straight forward.

The Lodge at Woodloch provides transportation to and from the Hawley bus station for a fee. Transportation to and from Scranton/Wilkes-Barre Int'l Airport, other major airports and Port Jervis Train Station is available for a fee. Door-to-door transportation and airport transfers can be arranged by calling our reservations office at 570.685.8000 option 2, option 1. Rates vary based on distance.

A bathing suit, to enjoy our Hydromassage WaterWalls and our co-ed Aqua Garden, our indoor pool and whirlpool as well as our outdoor Horizon Whirlpool.

• Shorts and t-shirts
• Warm-up wear/sweats
• Workout clothes
• Bathing suit and goggles
• Swimsuit cover-up
• Tennis or golf attire
• Bike shorts
• Rain jacket
• Hat, gloves, insulating fleece layers for Fall, Winter, Spring
• Casual resort wear for dinner

• Aerobic white-soled shoes - for indoor exercise classes and CardioWeight Studio
• Running shoes
• Golf shoes
• Hiking boots - rocky trails and terrain
• Aqua socks - pool classes
• Winter boots - snowshoeing and winter hiking
• Ski Equipment
• Warm wool socks - for winter sports
• Sports sandals with heel strap, water shoes, or old sneakers for kayaking

• Athletic socks
• Sunglasses
• Sunscreen
• Bug Spray for extended outdoor adventures
• Sun hat or visor
• Lip balm
• Camera
• Journal
• iPod, iPad or mp3 player
• Book or eReader

Lacy ferns carpet the forest floor. Wild berries and flowers dot the woodlands, creating an uplifting oneness with nature. Spring at The Lodge at Woodloch is an invitation to breathe deeply, re-energize and come alive along with nature and let go.

Scenic terraces and shady porches bring the outdoors in. Our pristine lake, woodland gardens, nature walk and Rock Garden Waterfall invite you to play and enjoy the sunshine at this beautiful Pennsylvania lake resort.

The fall foliage in Pennsylvania is a wonderful backdrop for fall hiking, mountain biking, kayaking, and golf.
 

The beauty and serenity of the snow-blanketed forest are equally inviting from our fireplace lounges or on our snowshoe or cross-country treks.

We collect information from you when you register on our site or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To customize marketing messages based on your visits to our website

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

The Lodge at Woodloch uses cookies to help recognize you and allows us to understand your activity within our website. This practice helps us to customize content, show you more relevant ads, and send email communication per your preferences. We do not sell this information to outside parties. We may share content with our partners as it relates to mobilizing our customized marketing efforts. By browsing our website, you acknowledge and accept these terms and conditions.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

By using our site, you consent to our web site privacy policy.

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.

This policy was last modified March 2022.

If there are any questions regarding this privacy policy you may contact us using the information below.

109 River Birch Lane
Hawley, PA 18428
570.685.8500

• Lavish accommodations
• 3 consecutive artfully-crafted gourmet meals per night of stay
• Stimulating speakers and workshops
• Experiences for the mind, body, and soul
• Inspiring creative arts
• Scheduled group fitness classes and lectures
• Chef's cooking and baking demonstrations
• Scheduled group outdoor adventure excursions
• Personal Spa Concierge to help design your program
• Health and fitness amenities such as indoor pool, Hydromassage WaterWalls, indoor and outdoor whirlpools, steam rooms, saunas, Snow Room, Tyrolean Bucket Shower, Himalayan Salt Sauna, and a state-of-the-art 3,000 square foot CardioWeight Studio.

Package rates are per person, per night, are subject to change, and vary based on room type, single or double occupancy, and date of stay. Supplement of $100 per night for single occupancy. For your convenience, in addition to the quoted price, a 20% service charge and applicable state and local taxes will automatically be added. Additional gratuities are not necessary or expected. Any add-on spa services, consultations, private activities, and alcoholic beverages will automatically add the service charge and applicable tax to the quoted price. All guests must be at least 16 years of age. Weekends and holidays are subject to a two-night minimum stay. Holiday rates may differ.

The Lodge at Woodloch would like you to rest-assured that your travel plans, health, and well-being is of our highest concern.  Our Cancellation Policy, listed below, allows you to adjust your plans in as little as 3-13 days prior to your arrival. 

The Lodge at Woodloch knows that calendars and travel planning can be stressful.  A two-night advance deposit is required to secure your room reservation. Deposits are applied to the last two nights of your confirmed room reservation. For your convenience, your deposit is fully refundable, minus a $25 processing fee (per deposit) if cancellation is received more than 14 days prior to arrival. If for any reason, your travel plans need to change after the 14 day window, the following arrangements have been made:  For cancellations 3-13 days prior to your scheduled arrival date, your advanced deposit will be kept on file and may be applied toward a future stay within one year of your cancelled reservation.  For cancellations made within 48 hours of your arrival, half of your advanced deposit will be forfeited and the other half will be held for use within one year of your cancelled reservation.  In the event of early checkouts, your deposit is applied to any cancelled night(s), and in the event of a “no show” your deposit will be forfeited.  Special promotions and offers may have different cancellation policies. Please refer to the offer terms and conditions or call 570.685.8000, option 2, then option 1 for more information.